Download Super file
Hi there, When I download a Super file it opens in Excel. Then when I try to upload it in the portal it comes up with an error. How do I fix this please?
View ArticleSubscription
I just want to cancel my subscription, why is there no easy simple way to do this online?
View ArticleInvoice and Order Templates
Currently the only payment method displayed on MYOB Invoice templates is bank accout for direct deposit. Can paypal be listed or creditcard? Also i want to add terms and conditions to the quote...
View Articlesending invoices via the app
Hi sometimes we send invoices out via the app, but when i go into the invoice on my pc it does not mark the invoice as sent like it does if I send it through the pc, but it might say its printed....
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entering data in spend money
when entering data in spend money I still find hit and miss. i select the account from the drop down menu and when I then go to the next column the account I selected from the accounts is not there so...
View ArticleINSURANCE REFUND ENTERED UNDER RECEIVE PAYMENT NOW INCLUDED IN TOTAL SALES ON...
I entered a Receive Payment for an Insurance refund I received. I allocated it to Insurance, the same account as the original bill and payment. However the refund is now being included in my Total...
View ArticleEssentials - changing from credit card to direct debit
Hi allI no longer wish to have my credit card debited each month for my Essentials subscription but prefer this to be debited from my bank account. When I go into settings the only option for changing...
View ArticleChange Username
I am attemtping to change my username and email address. When I go into Users and click on Edit it only allows me to make changes to my name and not any of the other fields. I am an Adminstrator so...
View ArticleMYOB Essentials-Payroll Setup
Hi all, I am trying to add a new employee details but there is a blank space where there should be room for BSB and account numbers. This is under the Employee details- Banking. I note the information...
View ArticleStatement required for payments of MYOB subscriptions in the last 12 months
Can anyone please advise where I can download a statement of automatic payment deductions for MYOB subscription payments. I receive the emails every month however I need to provide a full statement....
View Articlebank does not export in .qif or .ofx files
the Bendigo bank dont have an option to download statements in .qif or .oxf files - what are my options ? I have nearly a year of statements (3 monthly) to bring my statements up to date to when I...
View ArticleMYOB Subscription Invoice
Couldn't find old invoices in my account section when logged into my.myob. Why do we have to request for it - shouldn't it appear for everyone?Thanks
View ArticleTransfers wont work
I have been on the online chat help as we are having issues with our transfers but its still not working. I was told to clear the cache and only log on using chrome. This has been done but still not...
View ArticleTerrible service from MYOB!
Like most MYOB Essential users I recieved an email telling me that my subscriptions are about to increase.What I'm NOT happy about is the fact that I have only been using MYOB for less than 2 months...
View ArticleSplitting a payment to cover 2 invoices & transfer of funds for private use
Hi, I need help with how to split a payment from a client. Client is currently overseas.Transferred $400 into account to cover 2 invoices & balance to be used for purchase of supplies forpersonal...
View ArticleEmployee wage increase
I am using MYOB Essentials with payroll for 1 employee. Once the budget is approved how do I enter an adjustment for previous pays already processed to backdate a pay increase?
View ArticleGST Free Capital Purchases
How do I setup a new GST code for Capital Acquisitions that are GST free, ie CAF?
View Articleincorrect calcuation pay in MYOB Essentials
Hi, I'm using MYOB essentials. We just had to lay off some staff and thus needed to make some salary payments mid month. These employees are normally on a monthly cycle.I had to calculate for someone...
View ArticleEOFY
HI I was wondering what I need to do to complete my EOFY accounts? We starting using MYOB part-way through the 2015-2016 FY so we have continued with our books which will go to the accountant....
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