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Invitation to access the MYOB Essentials file.

December 14, 2015, 5:03 pm
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Hi there

 

I had a major, major problem over the weekend.

 

I wanted to help someone on the forum and suggested they let me  access their MYOB Essentials file.

 

The request came through from them on an e-mail from "MYOB Essentials (noreply@apps.myob.com)"

I followed the instructions by clicking on the link in the e-mail.

 

However the file did not appear on my Partner Dashboard but I did get an e-mail from one of my former clients saying that "someone under my name (Busselton Bookkeeping Service"was trying to access his MYOB account. He also had had a call from MYOB saying that someone was trying to access his account"

 

So I don't know what I am doing wrong or whether my settings are incorrect?

 

Any help would be appreciated

 

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Balance Sheet

December 14, 2015, 7:12 pm
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Dear all,

 

My company has recently migrated the accounting software from PeachTree to MYOB. I am currently inputting the figures for Opening Balance in the new software. Problems that I am facing now are:

 

1) Net Income is not reflected on Balance Sheet

2) How do I clear off the Historical Balancing Account( negative amount reflected on account is last year's net income)

 

Appreciate your advice on this.

 

Regards,

Shafie

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Email invoices is sending twice!

December 14, 2015, 8:50 pm
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Hi, I tried the upgrade to online invoice in the weekend and then made the changes required to go back to the original invoice system.  Unfortunately now when emailing invoices it is sending the email twice.

 

any ideas or help would be appreciated - end of month could be a nightmare if I can't fix this issue

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Import an Accounts List into Essentials - Quirky

December 14, 2015, 9:05 pm
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Hi,

A cautionary note when importing an Accounts List into Essentials the account type for bank accounts is Bank, not Banking which Essentials Help says to use in the mapping advice. Check the Help;

http://help.myob.com/wiki/display/ea/Importing+an+accounts+list#expand-Accounttypemapping

 

This is despite once imported their account type will be shown as Banking in Essentials; Quirky!!

 The unfortunate thing is the system does not provide a log to check, like MYOB AccountRight does, so you will have no idea why the import function does not work.

All other Account types seem Ok.

 

Another point is Internet Explorer does not work for importing, again the system does not provide a warning or error. Google Chrome does work.

 

All the best, happy importing.

  

Regards

Stephen Blacktop

Business Learning Centre Pty Ltd

69 Railway St

Newcastle, NSW 2300

Ph: 02 49291496

Email: stephen@businesslearning.com.au

Web Site: businesslearning.com.au

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Recurring Monthly Journal in MYOB Essential

December 14, 2015, 9:07 pm
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Hi - I have a couple of (long) journals to record each month that are exactly the same - how do I save a template of the journal so I don't have to re-type it all the time??

 

I'm using MYOB Essentials

 

Thanks

 

Annabel

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Invoiuces Sent Status

December 14, 2015, 9:28 pm
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Hi

I just turned on invoice tracking. now, my historical invoices no longer show as been sent. Why is this?

I know they've been sent as I have copies CC'd to me.

 

help?

 

 

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Changing YTD figure on Payslips

December 14, 2015, 9:59 pm
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I took over the pay run 01.09.2015, at the time I did not have access to the previous payments made to each employee for this finacial year so I could not calculate the YTD figures. I now have these figures so I would like to amend the YTD field in each employees pay slip so that it has the correct amount. How can I do this?

 

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ABA file

December 15, 2015, 5:03 pm
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When processing pay run to create ABA file. We are trying to upload to BankWest for payroll processing payment. Whilst uploading, there is an error appearing "Debit total is incorrect"

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MYOB's monthly subscription invoices - why not in bills

December 15, 2015, 6:06 pm
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Hi,

 

I just had to login to my.MYOB to see my MYOB subscription invoices, then download them, to then be able to email them back to bills@MYOB.

 

This seems very odd, why wouldn't the subscription fees for the software you are using to manage accounts automatically add it's own bill into the system. Or at least have an option to chose to do this.

 

Regards

Paul

 

 

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MYOB Invoicing still a nightmare

December 15, 2015, 7:12 pm
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Help - invoicing has turned into an absolute mess since the supposed improvement update. I currently cant invoice at all, with send timer wheel just spinnng for ages.  I have no idea if each time I try again it is sending a new invoice to the client (I presume not as there is no sent tick but previously I've had a problem with multiple copies being sent).

 

MYOB Essentials is driving me mad and making my business look unprofessional if I can't even send an invoice out.

Really fed up with calling tech support.

 

Please get this software sorted ASAP.  Is anyone else having problems?

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Set Up

December 16, 2015, 3:41 am
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How do I import my MYOB file from desktop Account Right Plus

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Help with Essentials

December 16, 2015, 5:35 am
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Hi everyone I'm in need of help please.  I have a cafe and I take Eftpos and cash sales.  What I am trying to work out is how do I enter my daily takings into MYOB and how do I enter what I actually bank.

 

For example, say that I take $1000 which is made up of $500 eftpos and $500 cash, the eftpos is credited to my account but I only bank $200 cash and the balance of $300 I keep and pay suppliers in cash.  Basically I want to know where do I enter the actual takings of $1000 and how do I show that I only banked $700 and left $300 in cash to pay suppliers.

 

 

The actual takings would be different to what is in the bank.

 

Hope this makes sense, any help would be much appreciated.

 

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Dashboard Sales Target not updating

December 16, 2015, 5:28 pm
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Hi MYOB Team,

 

The Monthly sales target in Dashboard is not updating correctly.

I just sent an invoice but the invoice amount wasn't added to the sales target.

 

Last week this would add instantly.

 

Thanks

Mark

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Second Mortgage

December 16, 2015, 7:39 pm
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Hi,

 

We have sent the money for a second mortgage under a property. We own the second mortgage now. How should we enter it into MYOB? As an asset, Land and Buildings?

 

Thank you, Aleksandra.

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Journal Entries

December 16, 2015, 7:46 pm
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Hi,

 

We have been paying our contractors for work related to bulding a shopping centre.

The work for now involves making plans, drawings, obtaining permits etc. How would you classify this in MYOB? Under which account name? The work does not involve building yet, so I thought I shouldn't be putting it under Building & Improvements account. Please clarify.

 

Thank you.

 

Aleksandra

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Organising conversion

December 17, 2015, 4:22 pm
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Hello

 

I've just taken over as the Treasurer of my organisation and as a result am trying to urgently organise a conversion of a AccountRight file for use with Essentials. Am struggling to answer calls at work currently, so can this possibly be arranged via email?

 

Cheers

Brendan

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no broadband connection

December 17, 2015, 5:44 pm
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i have a client that has no broadband connectivity and is operating from a 4gig dongle. is essentials going to work and does it take up a lot of download capacity?

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Manually Importing Bank Account Transactions

December 17, 2015, 6:54 pm
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I have two similar queries.


I have bankfeeds on all of my accounts.  However, I would like to add a few transactions to my accounts before the bankfeed was set up.   i deleted my first import before setting up bank feeds and it seems these first few entries are the ones that have not appeared in my account. i would just like to manually put them at the beginning of the account and retain my feeds.

 

Secondly, I have been entering payments to bills and invoices, but they are not appearing in my accounts.  For example, I have recieved cash for an invoice and allocated it to my petty cash account, but it doesn't appear.  This has also happened when manually entering a payment, either in MYOB direct or through my computer programme and they do not show up so I deleted these ones and matched them through my bank feed option.


Thank you in advance for your help.

 

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Merging account codes

December 17, 2015, 6:59 pm
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Accountant has asked that I make up a new account in the Chart of Accounts.  Can I merge 2 accounts together?

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ADJUST INVOICE

December 17, 2015, 9:52 pm
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ONE OF THE PAYMENT ENTRIES HAS DISAPPEARED FROM THE HISTORY BUT WHEN I TRY TO ADD THE PAYMENT MYOB WONT ACCEPT IT AS THE INVOICE IS NIL. HOW DO I SHOW THE MISSING PAYMENT.

 

LYNNE

(02)6566-0258

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