we overordered stock required on a quote .as customer does not require these items he wants to be reembursed for them How do I go about paying this and alloting to what account please
↧
over ordered item
↧
GST Paid
when i put gst into a holding account withdrawing it from my working acount do i mark that as gst paid in my working account
↧
↧
Spliting bank transaction to invoices.
Really hard to communicate MYOB staff.
I have had couple of transaction for couple of invoices but cant split them in any.
still on trial mode to check whether MYOB can beat XERO.
Not a good feedback so far
↧
Payroll
My client set up a new employee and when processing pays allocated hours to annual leave instead of overtime (as he didn't create a overtime catetory) for a number of weeks.
I deleted the payruns for this employee and reprocessed them correctly. However, the annual leave accrual jumped between the last correct pay and the first re-entered pay. It went up by a factor of three. I can't work out why.
Thanks
↧
How do I update a pay run to reconcile
Hey,
I paid our first few pays to our new employee from our cheque account, then set up an AP from our savings account and set those detials in the pay run. This means I cant reconsile the first few untill I can update to the cheque account. How can I do this? I can only find to change it in the settings and thats for future not past runs.
Thanks for your help
↧
↧
How to reset MYOB Super Portal password?
Hi, I forgot my MYOB SuperPortal password and my account has been locked.
I am the employer admin and I would like to reset my password, but can't find a 'forgotpassword' button.
Could someone help me with this matter? Thank you!
↧
Invoices for Dec 2015 and January 2016 not received
Hi Support/Billings,
I have not received the invoices for payments I made to MYOB Essential subscription payments for Dec 2015 and January 2016. (These were done via telephone, usually it is usually auto-debit every beginning of every month)
Thanks.
Yvette Caboboy
↧
Account Code and Type for ATO Refund
Hi All
As this was our first EOFY lodgement for our business this year we received a Refund from the ATO into our bank account. Im not sure the best way to record this and the most suitable Account Code and Type to record this transaction to ?
Thanking in advance for any advice ?
↧
Account subscription expired
Hi need help asap
I have subscribed to Myob essentials in december 2015 and payed for it and been billed etc and have come to do my invoicing yet have a note saying my account expired however it has all been payed, can someone please fix this or know what to do, turns out customer support don't do weekends.
↧
↧
MYOB Kounta Integration
Hi MYOB supporter,
We want to link Kounta figure to MYOB Essentials. I have done Kounta guide about MYOB integrate, but my data still can not link to MYOB essentials. Kounta supporter advise me that this error may be in GST account (Because kounta have not seperate GST collected or GST paid). I think you have so much experience about MYOB integrate. Please advise the soluition way to fix this Kounta error. ( See attached files to details)
Thanks & Regards,
Son Bach
↧
process supplies return
I am using MYOB ONLINE ESSENTIAL.
I am trying to process a supplier return.
I do have a open bill for this supply but why I can apply to a bill? There's no bill list on this section.
otherwise I turn to get refurn by the supplier, it shows 'the paid by field cannot be blank.
However I didnot find any field I can enter in.
Plz help...
Thank you
↧
can i trial account right plus while being registered with essentials?
i have recetly signed up for essentials but have been advised that account right plus may be better suited.
is there any way to trial the account right plus while i am already registred with essentials?
it keeps telling me i cant create another file 
Please help
↧
Last ANZ bank feed was a few days ago
HI,
My last ANZ bank feed was recived on 09/01/16 and its not 11/01/16 and my recent transations have not yet appeared in MYOB Essentials. I thought is was upposed to be a daily feed?
↧
↧
Overdue Invoices not showing on overdue sales report
Hi I have several Invoices not showing on the overdue invoices. they show under invoice listings and show overdue.
ive cleared the cache and checked the invoices and customer details and all look fine. these invoices are over 60 days+ so should show in a report for today 12/01/2015
↧
Payslips entitlement accrual
Hi
I have a payroll category called TOIL Accrual in entitlements (same as Annual Leave, Personal Leave etc)
For only 1 employee, it will not print the entitlement on their pay slip. For others it will whether their has been a change or not.
Im stumped!!.
Also, when I produce a pay advice report for this person, doesnt matter the date range, it will only bring the TOIL entitlements balance in when there has been a change to this entitlement..
Its very odd. Everyone elses is fine.
Thank you and hope you can help
Sandi @ Bravo
PS I can send attachments but not sure if the below means they will be public which I cant do. Cheers
↧
Bank Transfer and Bill payments matched, but unmatched
Hi there,
I unmatched a bank transaction, as I realised I matched it against the wrong sales invoice. However, when I then tried to match the customer payment against two invoices, it wouldn't let me. I could only tick one invoice, rather than input the "amount applied", which I can normally do when matching freshly imported transactions.
Hoping someone can help.
Thanks
↧
Bank Feeds
Its been more than a month since I requested bank feeds for our accounts. I thought it would two weeks max but it doesnt seem to be the case. Made the necessary application. There has been no response since. Everytime I open up bank feeds in essentials, the status is still "Processing Application". Is there any insight into this for my clarity and understanding? Thanks!
↧
↧
Termination Payment
Good morning, a quick clarification question for MYOB Essentials. I'm processing a termination payment with a 2 week payout, if I click the 'Finish Payrun' Button will this close the next 2 weeks for all our other employee's?
Rgs & thanks for your help Donna
↧
DEBTOR STATEMENTS- printing bank account number on all statements
How do you get the bank account number for customer payments to print on essentials debtor statements?
↧
Secure login
Hi,
I'm new to myob and the forums, so thanks for taking the time to help.
My issue is when I log into MYOB the site identification (MYOB AUSTRALIA PTY LTD) disappears from the left of the address bar near the security padlock icon and my browser tells me 'this website does not supply identity information' and that the connection is not secure and parts of the website may be viewed by 3rd parties.
It's ok at the login page, but once you get to the bit with all your accounting details it seems to be no longer a secure site. Occasionally while navigating through the pages it comes up as secure, but then dissappears into non-secure again.
Has anybody experienced this or know why it happens? Is it safe to use like this?
I am using Firefox if that makes a difference.
Thanks,
Keith
↧