how to unlink an account if it says its unlinked??
Hi Please help me...I am setting up my payroll accounts list and i need-PAYROLL LIABILITIES to become a header. When clicking on it it says..."An account that is linked to a payroll category may not be...
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Essentials Payroll - Pay date outside of supported financial years
Hi I have just had a client convert from NZ Payroll to Essentials Payroll. Iw as showing her how to enter a pay run and got an error saying "We only support the financial years ending 31st March 2016...
View ArticleAccount Suspeded
Hi, I recently finished my trial of MYOB Essentials and proceeded to purchase and setup direct debit, however; it has started a second account. So i know have my trial account i setup status as...
View ArticleCan't accept client invitation
A client has emailed an invitation to Essentials, when I try to accept I get the "you do not have any businesses" error and would not log me in. I logged in through the normal myob entry and tried to...
View ArticleNo Owner Equity/drawings
Hi All, I am trying to record owner drawing however I can't find the Owner Drawings account on MYOB Essentials.3-1200 is active in the accounts list, however when I go to transfer fund or spend money,...
View ArticleTurning off Bank feeds in MYOB Essentials
Hi Team I would like to turn off the Bank feeds in Essetials, how can this be done and will it removed the transactions that have been brought in via the feed. Thank you Suz
View Article2016.3 Upgrade
Hi,I get as far as RUN but then there is no "agree to terms - install" select option.Any suggestions?
View ArticleLog in issue with Account Right live 2016.3
I am trying to log into 2016.2 and I get a notice saying updates are available, I click and get the updates even confirmation that 2016.3 is loaded. I then put my details in and I get the same message...
View ArticleMail Merge
I'm trying to mailmerge and I am getting an error message reading "This feature requires Microsoft Word. A compatible version was not found on this computer". I am running AR2016.3 & Microsoft...
View ArticleProfit Loss report page unresponsive
Brings up the profit and loss to date, however cannot select the compare to last year option, or change the report format for quarterly breakdowns.Is there an issue with the server??
View ArticleShort month payroll issue
Does anyone know how to do a pay run for March, with February being a short month.I pay from 29th - 28th each month. As Feb only has 28 days, the next day is 1 March... now I can't do a payrun as it...
View ArticleDescriptions on MYOB Essentials bank reconciliation report
Hi, I am using MYOB Essentials but have found that I need to go back through every transaction and edit the transaction to add a note so it will show on the Reconciliation Report as to who I paid or...
View ArticleDescription not showing on Bank Reconcilation
I am using MYOB essentials but have to go back and edit every transaction to add a note as to who the payments and reciepts are from so that they show on the Reconciliation report. I use the Bank...
View ArticleTransfer data file from V12 to V17
Hi, I'm using MYOB Premier plus v17 now. I would like to transfer company data file from V12 to V17Can anyone help?
View ArticleEOM & EOY Essentials reports not correct
I have two businesses just started on Essentials Payroll and one has end of month and end of year reports coming out the same as MYOB Payroll which I was still using alongside the new Essentials...
View ArticleSuper Liabilities
Is there a report that displays super outstanding at 30 June showing employee name and UNPAID balance owing?
View ArticleIn-kind sponshorship - equipment supply
Hi guys, some assistant please. We are a sporting club and have received the supply and install of a piece of equipment in return for an in-kind sponsorship arrangement with the supplier. How do I...
View ArticleError messages when updating an employee's superannuation details
Hi All We are aware of and investigating why some clients are receiving an error message when trying to add or amend superannuation details for their employees. Our team are currently looking into...
View ArticleProblem with allocating percentages on expenses
I'm having trouble creating rules to only allocate a percentage of a transaction.I am a contractor operating from a home office based that im allowed to only claim on the percentage i use for work on...
View ArticleBank Transactions
I have a bank transaction from a bank feed that I am trying to split between a cash deposit as well as a cheque deposit for payment to be applied to an invoice. If I go to Match Transaction and apply...
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