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Electricity survey on signing into AR

I signed in this morning to find what I would consider to be nothing but SPAM, pop up and ask if I wanted to save money. This is so disappointing. This program should be solely for entering business...

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What account should I use???

1 transaction a client deposited an amount but it included personal monies, the next transaction it was taken out with bank making notes to the transaction 'Deposit Correction'.  What accounts should I...

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12 hour sign in not working

I'm using MYOB Essentials and since you recently changed the sign in to include the ability to stay signed in for up to 12 hours I have found this feature is not working.Since I am the only user I...

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Suspense

Ok, so I have no idea of accounts.my husband and I run our own business and use myob essentials.we just changed accountants, and this accountant has found a suspese report (possibly set up by other...

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Re: Payroll

Hi  I would recommend going to Setup>>Preferences>>Security Tab and enabling the preference "Transactions can't be changed they must be reversed". This will allow you to go to that relevant...

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Free 12 month subscription through ANZ

HiI just join MYOB essential through ANZ start-up package but only get 30 days free trial.how can i resove thischeers

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New business car loan

Hello I am a contractor /sole trader and purchased a work ute new. How do I post loan amount and regular payments to MYOB essentials. Many Thanks  

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Can I transfer business details and data

HelloHopefully this can be doneI have started a trial subscription and it is working well, my accountant also set up a subscription for me so now I have two accountsQuestion, Can I transfer the trial...

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Reversal Payment

I made a bill payment into the wrong account number but I already closed the bill on MYOB . So, the money went back into our account. How do I reverse it? After that, we wrote a cheque for the bill....

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Overpayment

HiA customer has paid an invoice twice. When the first amount came in, it was allocated to that invoiced (which is now closed). A second payment has been made and now needs to be refunded - how do I do...

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MYOB Essentials slow / unresponsive

HiIs anyone else having problems with Essentials being extremely slow over the past week and particularly today?I have tried loggin out and back in.  I have tried using a different browser.

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Problems sending email statements in batches

HiWe are currently running myob version 2016.3.19 (not on the cloud and dont really want to be), and we have just upgraded to windows 10. I am trying to send debtors statements through print/email...

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Input GST

In essentials when  i try to enter customs GST for imports I set the GST as 100% but it will only register 50% so my GST returns are not correct. What can I do to change this

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Payroll Deductions - repaying Air Fares

Hi I hope someone can help as I dont know how to record this.  I have a Staff member whom we paid air fares for. We have agreed that we will pay half for the first 2 air fares and he will pay the third...

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Import Account right to essentials, can it be done?

I have & still do use Account Right however much is was great for my business I'm now retired. To date I have kept subscribing but since it's now just a personal accounting system the capacity...

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Incorrect Deposit - allocation

A client paid us $9000 instead of $900 recently, once being made aware of the problem the full $9000 was returned and the $900 owed was paid in a separate transaction.due to banklink the deposit and...

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Payroll for multiple companies

Hi - I am looking for software to subscribe to and would like some feedback on the payroll in MYOB Essentials and any general feedback you might have. Cheers, Sue

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Receiving payments (Question for NZ only)

Hi there, I have recieved a payment from a customer and this trasaction has come through in my bank feed and money is in my account.  Yet, I need to enter payments for the invoices that this payment...

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entering new contacts? not appearing in sales

Hi today I have added a new contact for a supplier. it saves fine, but when i go into sales to select the contact its not appearing?  ??

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Problems with entering pay details

Hi,I've just gone into Essentials Payroll to enter a pay, and there are highlighted Exclamation Marks beside each employees name, which - when I hover over them - say that the Banking Details are...

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