Bank Reconciliation Out since since setting up bank feed
Hi, Since we set up our bank feed, our reconciliations have been out. We have narrowed it down to a specific day in January. The reconciled balance is correct on the 20th, and when we select the 21st,...
View ArticleWage Overpayment
An employees wage has been overpaid by .50c - therfore I now can't match the transaction because it is out of balance by .50c. I would appreciate some help with this one. Thanks
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Insurance Refund
Hi,can anyone help please i recieved an insurance refund in the bank. we swapped vehicle insurance due to purchasing a new vehicle and the insurance company have issued us a small refund directly into...
View ArticleMatching Partial Payments
Hi, After running payroll the Cheque account was credited $X. However the corresponding bank transaction was split, that is, the employee's salary was 'physically' paid via two transfers (which total...
View ArticleMYOB Essentials Down Again
Are others having issues accessing MYOB Essentials? Can't believe that after increasing the price so much they don't have seemingly basic backup systems in place for customers. New financial year...
View Article[RESOLVED]: MYOB Essentials Accounting performance issues
Current status: RESOLVED 12.50pm 09/05/2016 Hi all, We are aware that some of our clients are finding that MYOB Essentials Accounting is running slow when trying to log in and use the product. Our team...
View ArticleProcessing a customer return
Good afternoonHelp!I have created a customer return and have tried processing it several times.On the 'Apply to an invoice' page, there is no listing of the customer's current and unpaid invoice. I...
View ArticleBank Feeds
Any one else having issues with bank feeds? mine have nothing after the 06/05, even after refreshing
View ArticleAllocation issues
Hi, is there a way to undo an allocation in our bank transactions. Wages have been allocated to the wrong weeks.
View ArticleName on Statement
Hi,For some reason my name is coming through on the emailed statements instead of the business name.The email is coming from the noreply@apps.moyb.com but my personal name is attached to it instead of...
View ArticleMYOB Price Increase
Hi All I've just had the email from MYOB regarding price increases. Personally I think the rate increase is completelty over the top. I know it's only a few dollars, but it's a 20% price increase....
View ArticleDelete account and can only see that I have not authorised any applications
I have been charged for sometime for this system that I have not used for a couple of years. I havent been well and I am catching up.Please help me to delete my account. When I log in I only see that I...
View ArticleAltas and Essentials
Can we link the two together? I'm unable to log into Atlas but have no issues logging into Essentials. Has anyone else struck this?
View ArticleMYOB superstream
I have MYOB essentials and keen on registering for superstream but it keeps on telling me I need to upgrade to Account RIght. That cannot be correct can it?
View ArticleCan't balance transaction against invoices AND general allocation
Hi.I'm trying to assign funds from a single bank deposit to multiple accounts (as part of reconciling bank transactions). Part of the deposit matches several invoices. The remainder I simply wish to...
View ArticleNZ. Contractors whithholding Tax and GST in Payroll
Hi,I have contractors who get withholding tax deducted from their pay and GST added onto their gross amount.How can I account for this GST (and have it show up in the GST return).I can enter their...
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Bank Feed Transaction allocation to Invoice
I have just converted a MYOB V17 file over to MYOB Essentials. The import, reconciliation and bank feed setup has gone through fine.The issue I am having is a have a bank feed transaction relating to...
View ArticleBusiness Name & Trading Name
When emailing invoices to clients, MYOB picks up the business name, not the trading name (which are different) and it is causing some confusion to our clients. Is there any way to change this so as...
View ArticlePoor service. Ready to leave. Registering for MYOB super portal has ruined my...
I'm posting here as a last resort. Actually I might even be past 'last resort'. Unless someone from MYOB contacts me, this may amount to little more than a dissatisfied customers rant. Anyway... After...
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