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Recording an Income Tax Refund

Can someone advise as to how an Income Tax refund is recorded in Essentials. Do I create a new account called Income Tax Refund and do a Receive Money transaction? Would this be Income, an Asset or...

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MYOB Essentials - Reporting

HiI wish to run a report for a specific customer that details sales by item. The only report I seem to be able to generate shows all customers by product. Is there any oy your products that can do...

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Supplier refund

  I was hoping someone could point me in th eright direction. I have purchased a few items from bunnings warehouse.  I paid for the products while I was there and took the products with me.  I couple...

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Quarterly BAS / Monthly IAS

Hi, we have recently decided to change from Accounting Plus to Essentials. We lodge quarterly BAS but Monthly IAS. Acct Plus, through BAS Link, had the flexibility to allow those paramaters....can you...

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Re: how to enter overcharged bank fees that were returned to me?

I have the same problem and Im using MYOB ONline Essentials 

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Quotes-Activity

When I email a quote it doesn't show this as being sent in the activity section. It would be useful to know that it had been viewed as well just like invoices.  Thanks Kath

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Re: Terms and conditions statement on invoices

Good afternoon,I would like to attach our Terms and Conditions on all existing and future Invoices and Quotes.  Can you let me know how I can do this please.Regards,Tracee

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MYOB Subscription Invoice

Hi, Can you please advise how I can access past paid MYOB Essentials subscription invoices? I have tried to access my.myob, but it is saying my logon does not have access to my.myob. Can you please...

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Super Stream Help

Up until now payments for Super have been paid directly to the Superannuation funds.  Now that I have set up Superstream it is showing every payment for each employee is still outstanding.  How do I...

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Supplier Credit note document link and record document number

Hi, Can you please make a small adjustment to the way supplier credit notes are recorded in Essentials. I would like to be able to link the physical credit note document from my in tray and record the...

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Dashboard Super doesn't match

My Dashboard information doesn't match. I've brought up the Employee Payroll report to do the Superannuation payments to the Super Fund and the amount in total that is owing states $1152.07, but on the...

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Cancelling NZ Subscription From Outside NZ

I wish to cancel my subscription as the company for which it was being used in now closed. I no longer live in NZ and would appreciate any advice as to how this can be achieved by email.

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Phone Number field is missing when adding a new customer from "Create Sales...

When creating a sales invoice and you need to add a new customer, the phone number field is missing which means you can enter all the other information but have to go back into contacts, look them up...

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HOW DO I CHOOSE CASH V ACCRUAL ACCOUNTING

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Upgrading Essentials to AccountRight

Hi Are we able to upgrade MYOB Essentials to MYOB AccountRight yet? If not, are we able to export cards, chart of accounts etc from Essentials and import into AccountRight?

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how to delete double up transactions of bank feed

my accountant has asked me to contact you, so you can help in the deleteing of double up transactions. one on 6/11/15 and 5 on the 1/2/16. i am new to this   thank you David

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Reconciling GST Paid and Collected accounts

Hi all, I am new to Essentials and am having trouble figuring out how to reconcile the GST control accounts because there aren't "Payables" or "Receivables with Tax" reports (as per AccountRight Plus)...

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Deleting and account and having more users

Hi, I added two businesses (currently in Trial) and want to delete them as I was seeing if I could add someone.  I was wondering if I could add a partnership business and have 2 people add to it but...

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True 30 day from end of month report

Are there some settings or report options where i can see i true 30 day from end of month statement for invoices and bills. When i look at the report depending on what the date is it will put some of...

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cancelling subscription

It appears to be a common theme here......MYOB make it very frustrating and difficult to cancel subscriptions.....It is VERY unprofessional.With the recent announcement of the price increase I decided...

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