Bank Rec - writing off
Hello,I use MYOB essentials for the books for my cafe. I have a sales clearing account that is effectively my till each day. I am trying to reconcile and am $200.50 out. I need to write this off but...
View ArticleMy uploaded invoices won't load into Bills
Hi, can somebody help please I normally upload all invoices into the In Tray, then Create Bills from there. All has worked fine, until now, and the uploads refuse to be visible when creating the...
View ArticlePuchase Order
Why I can't find the Purchase Order option on MYOB Essentials? Please help..
View ArticleHelp with deleting pay runs please!
Hi I've had some problems with pay runs and need to delete three pay runs and re run (just one employee). When I do to the employee's pay history and click on the X to delete the pay run, the message...
View ArticleHow do I setup a Paypal Loan in MYOB?
We have just recently received a loan from Paypal. This is a fixed fee interest-free loan that is paid back as we receive sales through Paypal. I have set it up so that 30% of the money received for...
View ArticlePAYE Calculations July
We took up the MYOB option of them taking care of the tax/PAYE for employees, therefore MYOB took out the lump sum from our bank to cover the payments to employees and IRD for PAYE.This started for the...
View ArticleOpening balance date change when you have already bills inserted
Hi, I am very, very beginner in MYOB Essential. I have spent few hours looking at tutorials/help in this forum... I am wondering if there is any way to change opening balance date without necessity to...
View ArticleTax Invoice Collection Fee Charged
What do I do when a Tax Invoice is sent to a company and it is paid less $2.20 'Collection Fee' on every payment. I am assuming this is an admin fee. Do I adjust tax invoices or can this fee be...
View ArticleImporting bank statements
Hi - I'm trying to import bank statements but keep getting an error message "x statement lines were ignored as the transaction dates are prior to the start date for entering transactions into the...
View ArticleMissing Accounts
I am trying to inpput journal entries and two of my equity accounts wont come up. there are there and active in the old accounts list but not in the new one. When I switch to the old account list...
View ArticleSubscription Cancelation - Over 12 months old
I am absoluetely appauled by the service I have receieved by MYOB.I called up and cancelled my subscription over 12 months ago but due to the lack of quality of workers in the call centre and their...
View ArticlePayDirect Not working
I tried using the customer service line (again) only to be bounced around from one automative voice answering system to another. All I'm seeking is an answer to is why isn't our PayDirect invoice...
View ArticleHow to send a bill to the custom
HI All, I can't find the send button to send a bill. Please help. thanks! Sue
View ArticleCreate rule - allocating transactions
Hello, Has anyone had performance issues with creating multiple 'create rules' for bank transaction automatic feeds one after the other. The first rule creation is quick. The MYOB site appears to be...
View ArticleWhen is ING bank feed coming?
ING bank feed is STILL not available, forums reports that MYOB has been working on it for more than a year+.When is the feed coming? Anyone have any timeframes from MYOB team?
View ArticleRe: cant log in to accountright
I can't log in to my Myob Essential, have been trying the whole day!!!!!
View ArticleTerms exceptions
I have a default TERM 7, but a few customers have a TERM 14 or a 30-day term. How do I assign exceptions to different customers without changing the terms manually each time? Thanks!
View ArticleSending Item list to Excel MYOB Essentials?
HelloI am using MYOB Essentials - how can I export my ITEM list to excelThanksSam
View ArticleJournal fails with XML version encoding error in IE
Hi All, I appreciate that this error only occurs in IE11 but just so it's somewhere; Trying to log a journal and get the error in the image attached - '<? XML version =\"1.0\" encoding=\"UTF-8\ "...
View Articlelate payments
Ive sat on the phone for 35 mins twice in the last two hours trying to sort out to make a late payment for my subscription only to be cut off both times whilst being on hold... how is it that i cant...
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