Duplicate Amex transaction - cannot delete
Hi. The Amex Feed has produced a duplicate entry for a fuel purchase. It is not on the actual Amex statement so it is a genuine error. I can t seem to delete it - so how can I reverse or otherwise...
View Articledebit and credit in account not business related, how to allocate
Hi, I accidently used the business debit card for a non business purchase and subsequently transferred the exact same amount back into business account to cover mistake, how can I allocate these two...
View ArticleEntering a software into MYOB
Hi, This is my first time making a post on this forum, but I was wondering if anyone has had any experience in entering software that was developed in-house by the IT department? I have done some...
View ArticleDirector's Fees
Hi All, Very conflicting stuff when it comes to processing the Director's Fees - normally it would be fine using the older style MYOB however we have updated to Essentials.. So questions then are: -...
View ArticleIs there any other forms for Invoicing available
Just wanted to know after the survey was completed is there any changes in the Invoicing Layouts, or has there been a update to the use of word documents.
View ArticleFile can no longer be activated
This message has appeared upon trying to locate my file once logging into the myob appWhen trying to locate the file, there are no places it is found "The company file was either moved or deleted. To...
View Articlechanging customer name on invoice
I am wanting to know if there is an esier way to change a customer name on an invoice other than deleting and starting again.
View ArticleMYOB Essentials appears to be offline/down
Hi, Can you please tell me how long MYOB Essentials will be offline? I am getting a time-out error and the site is not loading this afternoon. Would appreciate some info. Thanks,Ingrid
View ArticleError Uploading CVS into Super Portal - An error occurred while processing...
Hi - I have just tried to upload the csv file from MYOB essentials into the Super Portal for payment and I get the following error. This has never happened before: An error occurred while processing...
View ArticleImporting bank statements - Statement.json file
I tried to import a bank statement from Westpac on QIF format. It returned with a message asking to open a file called 'Statement.json'. I clicked to open it then another screen pop up asking to select...
View ArticleCheque, taking payment and bank feeds
Hi All, I have recieved payment for an invoice via a cheque and have entered it into the system- via Sales > Take Payment and have entered in the correct invoice and this comes up in my bank feeds...
View ArticleOpening Balance
Hi Guys, trying to set my opening balances for accounts but it won't let me change the date to 30/06/2016 as it says I have transactions prior to this date and I need to delete them. I thought they...
View ArticleEntering bank statement transactions
HiI have a few bank transaction lines that I need to enter, from prior to the bank feed commencement date. ANZ Banking doesn't give me the option with bank statements to "save as" .QIF or .QFX file....
View ArticleUnallocated transactions and unable to allocate
I'm unable to get the list of unallocated transactions up, despite my home page telling me I have 8. I've cleared the cache and restarted the computer. It's been stuck like this since last week.A...
View ArticleFinal pay out so AL shows 0
I have a bunch of final pays to pay out in MYOB Essentials. I processed the final pay first.Went back in & put in a termination date ready to run a final pay run to pick up all accrued Annual...
View ArticleBank feed payment, one customer statement, double payment of invoice, can't...
I'm trying to allocate a month-end payment to multiple invoices. Using bank feeds the amount needs to be zero or it won't allocate. The issue is I have been paid twice for one invoice, so I end up with...
View ArticleBalance Sheet Report & Journal Entries
Hi, I am trying to use MYOB Essentials for a client and display the Balance Sheet report in such a way that it is easy to clearly to see and understand. Is there a way to generate groups/sub-totals for...
View Articletransferring files from one computer to another
I've just installed Accounting Plus v16.5 on a new lap top and would now like to transfer all my files from the old computer. Can you tell me the best way to do this please?Kind regards,rogerrabbit
View ArticleDeleting unallocated transaction
I have 3 to 4 bank transaction for payroll which i have previousley allocated manually - i started MYOB essentials without using the PAYROLL then after a couple of months went in and set up payroll...
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