Participate in Essentials Payroll Research Study
Hi, My name is Jeannie and I work in the MYOB Product team for Essentials Payroll. We are holding a series of 45min online research interviews between now and beginning of October. We want to learn...
View Articleprobs with file uploading in MYOB super portal
Hi Guys, I'm trying to upload a CSV file to the super portal via MYOB essentials like I've done in the past. But I'm getting strange computer prgram language on the screen. I do not open the CSV files...
View Articleprobs with old and new version of MYOB Essentials
Hi, I recently changed to the new version of MYOB essentials. I now have constant probs with allocating unallocated transactions in the new version. On the dashboard it shows I have unallocated...
View ArticleOpening Balance Error
Currently having problems changing opening balance date. When trying to change the opening balance date from 1/07/2015 to 1/07/2014, I recieve red error text at the top of the page stating 'There was a...
View ArticleI Need some help with allocation
I have a customer who sent 2 bank deposits into my account for 2 different invoices, but one of the invoices was already paid.They deposited the money in 2 different amounts to the invoices because I...
View Articlehow to generate company files and activate step using web
Hello , i have Essentials myob Account . please let me know how to generate company files and activate this file step using web not software Thanks
View ArticleCan't change tax code for employee
For some reason, MYOB essentials won't let me change the tax code for an employee. It seems to be a glitch within the site that won't open beyond the basic employee page....
View ArticleCreating a header account
Hi, is there any way of creating a header account and sub account for investment property in MYOB essentials? From what I can see it's not possible but if anyone has been able, I'd really appreciate...
View ArticleSetting up new user with limited accessibility
Hi there, Apologies if this has already been asked. I am hoping to set up a staff member in MYOB Essentials with limited access. I would like the user to be able to generate invoices, but not see the...
View ArticleTurn OFF Auto Reconcile or be able to unreconcile an auto reconcile.
I need to be able to un reconcile an auto reconcile. (green ticked) Nothing matches up. so I have to delete every reconcile that i have entered to go with what ever it is saying. Payroll: If the...
View ArticleNew banking - allocating when more than one match available
I have a number of bills processed for the same amount. When they come through the bank feed, I cannot allocate them using new banking. I go through the selection process and save and have a pop-up...
View ArticleQUOTE ticked as SENT when it has not been
Hi I have found a bug with sending QUOTES in MYOB Essentials. I draft & save a quote, then leave the quote screen.If I come back at another time to edit the quote, and save then leave the quote...
View ArticleUndoing bank reconciliation in MYOB Essentials
I have followed the proceedure in the help section using reports -bank reconcillation and there is no information for the bank account in question. However the transactions still show as being...
View ArticleMulitple Windows open in Essentials
Hi Ive just moved from Account Rite to Essentials and cant work out how to have muliple windows open. Am I missing something please. thanks Julie
View ArticleScreen Shot
Hi One of our clients got this screen when they attempted to open our invoice on Tuesday, previously they havent had issues opening invoices. not sure why they would suddenly need Java to open?
View ArticleEssentials Online: Sent emails list
Hello, I am using Essentials Online and emailed approximately 30 quotes to my business partner to look over prior to sending to the customer. These now show as having a tick on Sent on the quotes page....
View ArticleError with Employee Pay Run
Hi, I'm using MYOB Essentials but somehow when setting up a new employee to be paid once per week, they are actually being paid twice per week. Not sure on how to correct this error.
View ArticleBank feeds update - CBA and personal credit cards
Hi all Commonwealth Bank Australia (CBA) have advised us that they will no longer process bank feed applications for personal credit cards from Tuesday 20 September 2016. This is a change of policy by...
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Adding to a long term liabilty account
Hi All, I have a long term liabilty account (debt from ATO) which earns interest. I journal entry the interest by credit liability account and debit interest expense account - is this correct? I would...
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