Hi,
I changed my company logo so wanted the new logo on my invoice, but whenever i change it on the logo page it say's that it is all good and saves i check out my invoice and its the old logo. So i go back to the logo page and the old logo is there again..... Some help would be great. Thank You.
Can someone tell me how to delete a Business attached to my account as I managed to create a 2nd Trial version and want to delete it.
Thanks
Bill
hello,
I am using the version of "MYOB AccountRight Premier v19", it used to work well. Today I'm doing a different company file and basically doing reconciliation, every time i try to match/add some of the trasactions, the system just corrupts in the middle, around 5-10 mins after i started reconciliation process.
The error msg is "AccountRight Premium must terminat, termination code 1100", the picture is as attached.
Then the whole MYOB system just gets frozen, and I have to manually force stop the program, it kept on freezing more than 10 times today.
could you kindly advise the key issue of this? Thanks.
Wennie
I am finding this problem very frustrating and I am still bewildered that MYOB hasn't created a way of reconcilling this as I am sure I am not the only one that has transactions like this.
I have a small retail outlet and have some customers that I need to invoice but most are just shop transactions through cash or eft.
My problem is that if an account customer comes in during the day and pays their account through eft and I have other non account customers coming in and purchasing with eft.
Obviously when the daily eft transactions comes into MYOB through bank feed it is one lump sum.
Unfortunately, there doesnt seem to be away of separating out the account customer to clear their invoice and just allocation the remainder to shop sales.
The only way I have been able to get around this is by creating an invoice for the shop sales in the day and allocating them out this way.
It is far from ideal and it would be great if I could just go in and make a payment to the outstanding invoice and then allocate the balance to Shop sales.
When I try to do this the SAVE button isnt accessible. I have tried clicking on the invoice from the dashboard and allocating the payment - didnt work. I tried going into Sales and Take Payments again didnt work.
I'm having trouble adding a 'creditor watch' logo to my invoices. Can I have it as well as my business logo on our invoices? Using Myob essentials. Thanks
We are using strata management software to manage properties and we have managed to automate the production of invoices from this piece of software. It has the ability to produce a QIF file with the values from the strata software and says that it can be imported into MYOB. Where and how is this achieved? Thanks.
I have previously accessed company file from home pc.
I signed in today after some time not using this and am unable to access?
any ideas?
Robina
I have imported bank statements from ANZ and the ANZ debits have been allocated to credits in MYOB with ANZ credits allocated as debits in MYOB meaning my balances are totally incorrect - please advise how this can be fixed
Hello there,
Since I have taken over the bookkeeping for a client that uses MYOB essentials any new employees that I add do not automatically have there payslips emailed, while the originally added employees continue to have there payslips automatically emailed.
To email the new employees I have to go and find the payslip for each employee and click on the email payslip button.
I have checked all the setup details and believe everything is correct. Any help would be greatly appreciated.
Regards
Rod Giddings
Hi
I am having problems with one of my bank accounts reconciling. I have started a completely new file from 1 April 2015 and put in the account opening balance. To check where my error is I have undone all my reconciliations and when I put 31 March 2015 for the reconciliation date, it doesnt match the account opening amount. I assume that I have entered a transaction that has got the wrong date on it (in the old MYOB you could do a search to see if you had something dated incorrectly) but I cant see to find anything in the Accountright. I have run all sorts of reports, put dates in that go back to 1950(?) and forward to 2020 but cant seem to find anything. The Bank Register is fine (that matches the bank account) but when I try to reconcile, it thinks I am short. If I add in another transaction to make the reconcilation balance, my bank register is then out of balance. Is there a way that I can find out where this transaction is?
Cheers
I use MYOB Essentials for my husband's self employment. He does not have seperate accounts for personal spending and therefore everything comes in and out of his savings account and credit card. What item number and allocation area should i be putting these transactions under? And i assume tax type should be NTR (not reportable?). Thanks in advance.
I added a business to find out what was involved if I started a new business. MYOB automatically assigned the e-mail of my original business as the user name despite me offering an alternative e-mail during the new business process. Now I can no longer e-mail invoices for loading into my original business as there are two businesses with the same user-name e-mail.
As it is unlikely that the second business will proceed, I would like to delete it. Alternatively, how do I change the username of the second business so that I can e-mail bills to the inbox?
I am using an iPad Air, latest iOS, I am attempting to login via safari,
From the top line I can select "small business","bigger business","accountants and partners" but I am unable to select support or signin, the search and phone icons also work,
Does anyone know how to disable invoice email formatting? Recently (within the last month) the format changed from plain text to a rich text email with company name/logo at the top and centred text. The formatting does not work for my customers and is a real pain to remove from the email. I haven't found any setting to disable the formatting.
Thanks in advance!
Matt
i am new accountant in the company. I just found out that some of the MYOB has not been reconciled before, as no auditing required. But the thing for me, that i need to make sure the coming financial year it is properly input, but the old record back to year 2011 or 2012 already passed too far away and bank statements not available online.
My question is, is there anyway to jump into transactions and make different balance record so that to meet the target financial year with correct opening balance?
thanks a lot.
Wennie
Hi,
I am relly new to this, so I apologise if this is a little trivial. But if we have accepted cash payments from our customers for the business and we are unable to get to the bank. Would it be sufficient to record the payments in an "undeposited funds" bank account (that I have manually added into the banking accounts). And then spend the cash?
Many thanks,
I am new to Bank Feeds. I applied and some transactions were downloaded but I realised deposits were put in received money instead of payment of sales. I couldn't work out how to change, so that it wouldn't cause too much damaged I cancelled the bankfeeds. However, after investigations I realise what I have to do and wanted to reactivate the bank feed, however, now it won't allow me. It is saying that it is already registered, however, it doesn't appear anywhere to choose it again. How do I reactivate bank feeds?
It would be very handy if I were able to schedule jobs into a calander in MYOB. I know that there are 3rd party partners that can offer this, but I don't like having to go betweeen two different programms to run my business. Also the ones that I have looked at only have apps for Apple, so not much help to the Android users.
It would be good to be able to have jobs as unalocated ( to be booked) or booked in for a specific time and day, inclusing jobs that have already been paid such as any that may need going back for warrenty work. It would also be handy to be able to blank out specific days and times so jobs can not be booked in, such as for days on leave.
Thanks,
Brendan
