Unable to log in to MYOB essentials
Any reasoning log in page for myob essentials not working today? Seems to be occuring more often? Just auto-logs out immiatly back to the log in page again?
View ArticleEMPDUPE lodgment failure
Hi, I didn't open the file and lodged through the ATO portal - I have tried running it twice in MYOB Essentials and lodging but still come up with the same error: Reason: Line...
View ArticleNot able to add additions/deductions
HelloI am trying to pay an employee backpay, and have followed the instructions (employee - additions/deductions), but there is no option to create additional items, only the next/save/cancel button...
View ArticleBank Feeds
Hi!I am treasurer of our school volunteer group, and until now bank feeds have been working perfectly. Stupidly I started to set up MYOB for our personal use (which I am not continuing with) but I...
View ArticleCan I have two Email Addresses?
Hi, I'm accounts person for our business and we have our company email address on our letterhead etc and so it has become the generic email address on the bottom of our quotes and invoices and is where...
View ArticleEssentials General Ledger Reports
How do I get to have the name of the contact being paid quoted in the general ledger report. I don't want to have to type it into the notes field or is that the only way. Can we as users add feilds to...
View ArticleStarting MYOB from scratch
Hi there, I need to start MYOB from scratch and have everything back to 0, as have been having balancing errors, I thought I could delete the business and start again but that doesnt let me, I have...
View ArticleBank reconciliation
I have tried to do several bank reconciliations (two in a row), but it won't save the date and move forward to new month. Is it software issue? It worked last year but this year it doesn't.
View ArticleUnable to select drop downs for Pay Bills on iPad
Hi, I use MYOB Essentials & when going into a bill to enter payment. That section comes up blank & has no pull down screens.Is there a fix to this problem or am i now stuck with a new laptop...
View ArticleProject expenses Paid by Third Party Fund
Hi....We are small manufacturing business and running a project for inatalling new machinaries. Some of the expansion expenses (Eg. $15000) have been incured as part of the project and the company paid...
View ArticleMYOB File with .MYO extension
I have recently taken over a treasurer role and am in the process of setting set up on MYOB essentials - still on free trial period right now if taht makes a difference. Previous treasurer had their...
View ArticleTechnical Support Issue
All I need is to go online. Twich I have called so-called,"Customer Service", twice they have put me onhold for technical service. I am still holding online now for 26.5 minutes and nothing. Apprently...
View ArticleUnable to finalize my pay run
after entering all my pay detailks I cant proceed with my next step.."Review payslips" like I normally do and a window pops up with the following message Please fix the following problem(s):Please...
View ArticleBankfeeds 31/10/17
Are there any issues with bankfeeds today (31/10/17) Mine haven't come across yet. Thanks.
View Articlecancelation of subscription
Hi there.i would likde to cancel my MYOB Essentials subscription. Our comapny have moved over to Xero. Thanks
View ArticleMYOB Essentials not showing Multiple Businesses for Connected Accounting Partner
We am trrying to get advise access to a clients MYOB essentials system online. The email address we are using is a Connected Accounting Partner. When we log in we only see business 1 listed and we...
View ArticleReturn on Payment on multiple invoices
I have had a customer make a payment to cover 5 invoices. They overpaid making it impossible to match the invoices to the payment because there is an outstanding balance that means I can't click the...
View ArticleCustomer Support Complaint
We are very disappointed in the lack of support from MYOB. We pay a lot of money each year for the use of MYOB accounting program and to be told they are experiencing a high volume of calls and then...
View ArticleMLC MASTERKEY BUSINESS SUPER (INCLUDING MLC MASTERKEY PERSON USI: 70732426024100
Dear MYOB team, I am having issues with paying superannuation for an employee with the following USI 70732426024100. I have received confirmation from MLC regarding the member's USI and ABN...
View Articleprofit and loss reports vs budget
Hi Am trying to view my profit and loss year to date vs BudgetI can view it month by month - but not year to date - eg to end of OctoberOther than exporting to excel and massaging the numbers in there...
View Article