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Bug to fix in Process Customer Returns
Hi there, There seems to be a bug on the Apply to an Invoice screen when Processing Customer Returns that makes the dates not display correctly, and the amount has no currency formatting. I have...
View ArticleGST BAS Return - how to record?
Hi there, I am new to MYOB Essentials and we have just got our BAS return for the last FY. Our last FY we were not on MYOB so I am not sure how to best record this. The credit that has come into our...
View ArticleMy unallocated transactions disappear like ghosts
For the past month or so, my unallocated transactions roll up the screen and vanish. This happens when I click through from the dashboard, regardless of which computer I log in on. I can allocate the...
View ArticleFree trial ended subscription paid but not syncing with trial account
HI there, My trial ended on 14th October and I have subscribed and paid for a subscription but all my info re my business is not rolling over into the paid subscription. Its saying its suspended and...
View ArticleSuperannuation Details incomplete
Hello I'm trying to create a super file so I can upload it to MYOB's super portal but MYOB Essentials keeps saying that I need to complete the details for one of my employees when the details are...
View ArticleSaving Payroll - data is dropped
Helloo! I'm using MYOB Essentials and when I save a Payroll part way through it does not save all the data. It drops the first amounts I type in for every employee - so I have to go back and re-enter...
View ArticleCan I create an item without a price
I am a farmer. I sell stock at Auction. When I sell 100 lambs they will sell for various prices. For example 40 for $90, 35 for $80 and 25 for $110. The next week the market price at auction will be...
View ArticleSet up Bank Feeds not working
I have been trying for a couple of days to add a bank feed but I keep getting this message Set up bank feedSorry, something went wrong. Try again in a few minutes. If it keeps happening, get in touch...
View ArticleTransaction History does not display From/To info
I select Banking > Transaction History and everthing is listed. However the third column titled [From/To - Description] only contains Decription details and info on who the transaction was to or...
View Articlealready subscribed but it still says to subscribe
Hi, I have subscribed to myob essentials on 29/09 after a myob representative called us and offered us another free month on top of the 30 day free trial. We have decided to go ahead with the 45$/month...
View ArticlePayroll not matching bank feeds - paid from a different account
Hi, I have a payroll that will not match the corresponding bank transaction, the only thing that is different from previous pay runs is that I had to use a different bank account to make the payments....
View ArticleUnallocated transactions not visible.
Hi there, I open MYOB essentials and on the dash screen see that I have 49 unallocated tranactions in my "Transactions".When i click on the link to process them - I see them for a moment and then they...
View ArticleDeletion of past employee payments once subscription changes?
I am wanting to downgrade subscriptions as I only have 1 employee now. If I change subscriptions, will my past employee information be deleted ie. come EOFY I will need to print payroll summaries for...
View ArticleOverpayment
Hello, I have made an ovepayment for equipment hire. The the amount paid was $680 but the invoice was for $603. There is an ongoing monthly hire so the amount wasnt returned. I have now created a bill...
View Articledownloading invoices I have created
Hi, I would like to download invoices I have created and issued. Obviously I can download them if I bcc them to myself, however I'd like to download them from the dashboard. I can only see a print...
View ArticlePrevious System Sale and Essential Sale Paid together is causing a problem
Hi, I was hoping someone could help. I have just recently started using Essentials. One of the businesses customers had 2 lots of work done. The first job was put through the previous system we were...
View ArticleProgress Payments
Hi, I am trying to figure out the simplist solution to invoice progress payments in MYOB Essentials. My client is a small building/renovation company that need to be able to send out progress invoices...
View ArticleMYOB essential Freeze
I found that the MYOB does not work properly today. It took ages to the log in page, everytime I want to save a sales, it took ages as well and told me to contact MYOB Essentials support. I couldn't do...
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Save Transaction Failure
Hi I've just migrated from using AccountRight Plus to MYOB Essentials I'm trying to input transactions from the "Spend money" function Apart from my current transactions that i've been inputting...
View ArticleRe: Pay Super
I am trying to add a new employee and I am struggling with the Superannuation section. I enter the employee fund name, Spi/usi number, employer number and employee membership number all good. Then MYOB...
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